Privacy Policy

Benton Contracting | Effective Date: January 1, 2025 | Last Updated: March 24, 2026

Benton Contracting ("we," "us," or "our") operates the website www.nomorebadwindows.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us for services. By using our website or submitting a form, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing or service address.
• Project Information: Details about your windows, doors, or home improvement project including number of units, service type, and timeline.
• Communications: Messages, notes, or questions submitted through our contact or estimate forms.
• Device & Usage Data: IP address, browser type, pages visited, referring URL, and time spent on our site (collected automatically via cookies).
• SMS Consent: Your explicit opt-in consent to receive text messages from us, if provided.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To prepare and deliver your free in-home estimate.
• To schedule and confirm appointments.
• To respond to your inquiries and provide customer support.
• To send appointment reminders, estimate follow-ups, and project updates.
• To send promotional offers and service announcements (only where you have provided consent).
• To improve our website, services, and customer experience.
• To comply with applicable laws and regulations.

3. SMS / Text Message Communications

• Message Frequency: Message frequency varies based on your inquiry and project status. You may receive up to 4–6 messages per month.
• Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
• Opt-Out: You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further texts.
• Help: Reply HELP to any message for assistance, or contact us directly at the information below.
• Consent Not Required: Your consent to receive SMS messages is never required as a condition of purchasing our services or receiving an estimate.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve functionality and analyze site performance. Cookies are small text files stored on your device when you visit our site.

• Essential Cookies: Required for the website to function properly (session management, security).
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). Data collected is aggregated and anonymous.
• Marketing Cookies: May be used to track visitors across websites to display relevant advertisements.

You can control or disable cookies through your browser settings at any time. Disabling certain cookies may affect website functionality.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., CRM software, scheduling platforms, email service providers). These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.
• Legal Requirements: If required by law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
• With Your Consent: In any other circumstance where you have provided explicit consent.

We do not share, sell, or rent your SMS opt-in data or phone number to third parties for marketing purposes under any circumstances.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted through our website, secure access controls, and use of reputable, security-compliant third-party platforms.

While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights & Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information from our records, subject to legal obligations.
• Opt-Out of SMS: Reply STOP to any text message at any time to unsubscribe from SMS communications.
• Opt-Out of Email Marketing: Click "Unsubscribe" in any marketing email or contact us directly.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: